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Guelph's COVID-19 Level

This past Friday Feb. 12th, the Province announced that as of Tuesday the 16th, Guelph will move out of shut down into level red/control in Ontario’s COVID-19 response framework: keeping Ontario safe and open. This means we can begin to reopen some City facilities with strict screening measures in place.

I know these updates about COVID-19 can be confusing. The Province says we’re reopening more businesses to get more people back to work, while health officials warn us about more contagious variants, and tell us to stay home. So it’s up to us to make good decisions to protect ourselves, our families and our community.

This is what the City is reopening this week: 

City recreation centres open February 18

Drop-in programs, pool and ice rentals start February 18. Customers must register for drop-in programs, and may do so up to 72 hours in advance. Guelph Transit bus passes, City gift cards, large waste item tickets, and waste cart exchanges will also be available starting February 18.
Registration for spring recreation programs begins on March 3. Programs are scheduled to start April 4. The City will issue refunds if programs are cancelled due to low enrollment or COVID-19.

Visit guelph.ca/recreation for guidelines, schedules and registration information.

Outdoor rinks, parks, playgrounds and trails

At level red, up to 25 people can use Guelph’s fenced dog parks, and outdoor skating rinks. Users should wear masks, stay at least two metres away from people they don’t live with, and bring hand sanitizer.
Team sports are not permitted at level red. People can use hockey sticks, pucks, and low pond-style nets provided by the City on community ice rinks provided they’re not used for team sports or games. To reduce the risk of injury, the City of Guelph does not permit full-sized hockey nets on community rinks, and skating is not permitted on storm ponds.

Visit guelph.ca/parks for more information.

City Hall and Provincial Offences Court

Service counters remain open to the public. Visit guelph.ca for online services.

Guelph Farmers’ Market

The Guelph Farmers’ Market is open on Saturday mornings. Up to 75 people can shop indoors.

Visit guelph.ca/farmersmarket for a list of vendors and shopping guidelines.

Shop local. Shop safe. #guelphshops

For a directory of local shops and services visit guelph.ca/guelphshops. Share photos and stories about your favourites using #guelphshops

Guelph libraries open

The Scottsdale branch will continue offering curbside pickup service only, all other branches are open from in-person service, browsing, and computer use. Visit guelphpl.ca for details.

Guelph Museums reopen February 16

Guelph Museums will reopen with a maximum of 10 visitors allowed indoors. Museum visits must be scheduled in advance at guelphmuseums.ca.

Guelph Transit

Guelph Transit service continues on a 30-minute schedule, Monday to Saturday. Sunday is regular service. Essential trips only. Masks are required.

River Run Centre and Sleeman Centre

The River Run Centre and Sleeman Centre remain closed to the public. Visit riverrun.ca for digital performances.

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Click Here for Up To Date Information on Guelph's Response to COVID-19 (City of Guelph Website)

Provincial COVID-19 guidelines as of February 16

Highlights of provincial regulations are included below. For a full list of COVID-19 guidelines at level red visit covid-19.ontario.ca
 

Gathering and close contact at level red

Stay at least two metres away from people you don’t live with. Do not visit any other household or allow visitors in your home. If you live alone, you can have close contact with one other household. Please remember that the province eliminated ‘social bubbles’ in the fall, and they have not been brought back.

Events and social gatherings:

  • Indoors 5 people
  • Outside 25 people

Only go out for essential reasons, such as:

  • work
  • school
  • groceries
  • pharmacy
  • health care
  • helping vulnerable people
  • exercise and physical activity

Work remotely, where possible.
 

Restaurants and bars

Outdoor dining, take out, drive through, and delivery are permitted. Restaurants or bars can sell or serve alcohol 9 a.m. to 9 p.m., and must close from 10 p.m. to 5 a.m. Up to 10 customers can dine indoors if there is least two metres between tables. Up to four people can sit at a table, and all seated customers must provide contact information.
 

Stores

  • Supermarkets and other stores that primarily sell groceries, convenience stores must limit indoor shopping to 75% of capacity
  • All other retail (includes discount and big box retailers, liquor stores, hardware stores, garden centres) must limit indoor shopping to 50% of capacity.
  • Fitting rooms cannot be right next to each other.
  • All customers must answer screening questions about COVID-19 symptoms and exposure before they come into malls.

 

To report a concern about a gathering or business

The City is educating people and businesses and responding to concerns.
Click here to report a COVID-19 concern online
Call 519-837-2529
Use the map app to report COVID-19 concerns

Have Your Say Guelph!

Did you know the City of Guelph has a page dedicated to collecting your feedback? Check out Have Your Say to see opportunities to influence City projects, including new parks, master plans, bylaw reviews and City programs!

RSS City of Guelph News Releases
  • City launches online appointment scheduling for select services February 25, 2021
    Commissioner of Oaths appointments, Freedom of Information requests, and picnic shelter reservations can now be booked online. Continue reading City launches online appointment scheduling for select services The post City launches online appointment scheduling for select services appeared first on City of Guelph.
    Michelle Rickard
  • City releases 13 ward boundary options for review February 23, 2021
    The City has released 13 ward boundary options for the community to review online at haveyoursay.guelph.ca until March 14 Continue reading City releases 13 ward boundary options for review The post City releases 13 ward boundary options for review appeared first on City of Guelph.
    Katie Burt
  • City proposes three-year seasonal patio program February 18, 2021
    The proposed program would allow businesses to apply to set up seasonal patios on private property, public sidewalks and in on-street public parking spaces. Road closures could be organized for special events. Continue reading City proposes three-year seasonal patio program The post City proposes three-year seasonal patio program appeared first on City of Guelph.
    Laura Mousseau
  • City launches engagement for potential disc golf course at Eastview Community Park February 18, 2021
    Engagement is underway to understand the level of support and any concerns about locating a new nine or 18-hole disc golf course at Eastview Community Park. Continue reading City launches engagement for potential disc golf course at Eastview Community Park The post City launches engagement for potential disc golf course at Eastview Community Park appeared […]
    Katie Burt
  • Guelph to reopen facilities with COVID-19 measures in place (again) February 12, 2021
    … Continue reading Guelph to reopen facilities with COVID-19 measures in place (again) The post Guelph to reopen facilities with COVID-19 measures in place (again) appeared first on City of Guelph.
    Stacey Hare
  • Guelph-Wellington Urban Agriculture Challenge funds local circular food security projects February 12, 2021
    … Continue reading Guelph-Wellington Urban Agriculture Challenge funds local circular food security projects The post Guelph-Wellington Urban Agriculture Challenge funds local circular food security projects appeared first on City of Guelph.
    Alison Thompson
  • On-demand bus service coming to Guelph Transit February 12, 2021
    Guelph Transit is introducing on-demand bus service this spring to complement its conventional bus service. Continue reading On-demand bus service coming to Guelph Transit The post On-demand bus service coming to Guelph Transit appeared first on City of Guelph.
    Michelle Rickard
  • Water main break on Cassino Avenue near Anthony Avenue being repaired today February 7, 2021
    … Continue reading Water main break on Cassino Avenue near Anthony Avenue being repaired today The post Water main break on Cassino Avenue near Anthony Avenue being repaired today appeared first on City of Guelph.
    Alison Thompson
  • Report recommends vote by mail for 2022 municipal election February 4, 2021
    A report to Council recommends mail-in ballots in addition to in-person ballots for the 2022 municipal election. Continue reading Report recommends vote by mail for 2022 municipal election The post Report recommends vote by mail for 2022 municipal election appeared first on City of Guelph.
    Katie Burt
  • Mayor Guthrie’s State of the City calls for kindness on the heels of an extraordinary year February 4, 2021
    … Continue reading Mayor Guthrie’s State of the City calls for kindness on the heels of an extraordinary year The post Mayor Guthrie’s State of the City calls for kindness on the heels of an extraordinary year appeared first on City of Guelph.
    Kate Sullivan

Did you know that the fastest way to provide feedback, make a complaint or request a service is to contact the City department in charge of that service? Use the “How Can We Help You?” directory at guelph.ca/how-can-we-help-you/ to find the right City department to contact.

Here you will find after-hours contact information, as well as contact information for the most used City services.

See a problem? Report it with 311 GIS! It’s a new way to use your smartphone, mobile device or desktop to report concerns about road maintenance, parking, wildlife, signs, property maintenance and more.

You can report a problem on the spot, attach pictures or videos, and get updates about the City’s response. You can also see if other people are reporting similar problems in your neighbourhood, or across town. 

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